Position Details
Reference Number 17824
Position Title Coordinator Corporate Records
Employment Type Permanent Full Time
Directorate Corporate Services
Location Civic Centre
Award Classification Knox City Council Enterprise Agreement No. 9 2015 - 7
Full Time Salary $92,538.86 to $103,784.70
Hours Per Week 38.00
Position Summary
  • Annual remuneration package circa $101,000 to $113,000
  • Monthly RDO

Knox City Council is positioned in Melbourne’s picturesque eastern suburbs—reaching to the foothills of the Dandenong Ranges. Our staff of more than 1,000 serves a diverse and vibrant population. Connected within 25 minutes of the city by the EastLink motorway, we attract professionals with a passionate commitment to our community and their vocation within an innovative culture of excellence.

If you are seeking to create a collaborative and innovative environment which encourages community and employee engagement, strives to be the best in its field, is passionate about its services, values and future, then you are looking in the right place!

This position contributes to the provision of high quality business services to the City of Knox. In particular, you will be responsible for strategic management and leadership in the area of records management across the organisation.

Key Responsibilities:

  • Provide leadership and management to the Corporate Records Unit, including the management of operations (both human and financial resources) to effectively deliver all services. 
  • Develop, implement and monitor records management strategic frameworks, policies and procedures in accordance with relevant legislation, PROV Standards and best practice.  
  • Provide technical and strategic records management advice to management.
  • Coordinate the system administration of both HPE Content Manager and Kapish Explorer (known as Knox eXplorer) in relation to system security, maintenance, service requests and system development.
  • Promote and support the ongoing use of Council’s electronic records management system (Knox eXplorer) across the organisation.
  • Manage Council’s Archiving Program.
  • Identify and implement system, policy, process and service improvements to increase capability, effectiveness and efficiency of records management throughout Council.
  • Develop and implement Council-wide records management training programs.

Applicants must have:

  • Strong interpersonal skills.
  • Demonstrated experience in a similar role in a dynamic organisation.
  • Commitment to service excellence and innovation.
  • Excellent attention to detail skills.
  • Demonstrated experience as a system administrator in HPE Content Manager and Kapish Explorer is highly desired.

Applications must include a cover letter, resume and responses addressing the selection criteria outlined within the Position Description.


Knox Council is an Equal Opportunity Employer committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Screening Criteria Essential: Tertiary qualifications in an information management related discipline and relevant experience, or lesser formal qualifications with extensive experience.
Contact Person James Morris
Contact Number 92988206
Closing Date 07/12/2018
Position Description BOR04 - Coordinator Corporate Records 2018.pdf
Application Guide click here to view